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Case studies and testimonials

Client case study - we would recommend RecruitAbility without hesitation

Our client, based in Bishop’s Stortford, provides personalised online one-to-one tutoring in English, maths, science and humanities from Key Stage 1 up to GCSE. Founded in 2004 in Cambridge, the company moved to Bishop’s Stortford in 2011.

When the business started to grow the directors realised they needed more staff and might need some help to find the right people. They have a strong and lively team where everyone works together to reach business targets and wanted to recruit candidates who would not only have the right skills for the job but would also be a great cultural fit. This company are also keen for staff members to grow their careers within the organisation and offer excellent opportunities for career progression. Once hired, almost all employees stay.

RecruitAbility works with this client to find people who match their business needs, interviewing every potential candidate before sending over only those who we think would be ideal.

The Sales Operations Director said, “When the company started growing and we needed to recruit we expected to be able to do so quickly but found ourselves inundated with applications, most of which were unsuitable. Despite wasting a huge amount of time wading through them all we were still unable to find anyone for the role.

We came across RecruitAbility when we searched online for local recruitment agencies. Lucy came to see us and we felt she really ‘got’ our business and ethos. Our first few recruits were employed on a temp-to-perm basis and these were so successful we switched to a permanent model and have been asking Lucy to recruit permanent, full-time members of staff ever since.

We are a close-knit company and it is just as important that a new employee will fit into our team as it is that they have the right qualifications and experience, possibly even more so. Lucy knows exactly the people we are looking for and has only ever sent us candidates who fit the bill. We now have a brilliant team and the company is going from strength to strength. Lucy helped us recruit several outstanding members of staff who have stayed in their roles, progressing as the company grows. Working with RecruitAbility makes financial and commercial sense for us – we can recruit excellent people quickly and without wasting any of our time. We would recommend RecruitAbility without hesitation.”

Client testimonial - thorough and tenacious

“We needed to recruit an Operations Manager and we thought we might need some help. Adrienne from RecruitAbility visited us and spent time listening and getting to know our business.

Adrienne handled the entire recruitment process for us, which made it very easy and saved us a considerable amount of time. Because she had such a good understanding of what we needed she sent over only four candidates, all excellent. We took on two of them and are very pleased with our new hires.

Adrienne is thorough and tenacious – she worked hard for us until we had just the right people for our roles.  I would recommend Adrienne and RecruitAbility to anyone wanting to recruit new staff.”

Client case study

Our client, one of our longest standing, is the owner of business centres in South Eastern and Eastern England.

We started working together in October 2010 when they had only one business centre. The company needed help finding good quality administrative staff and turned to Wendy at RecruitAbility to help locate the right people.  

Wendy said, “Head office is an elegant period property beautifully restored by our client to provide high quality professional office space for businesses in the Stansted and Bishop’s Stortford areas. I worked with the MD who explained that they were looking for employees who were professional, skilled and had the right personality for the job. It was vital that staff were not only capable of assisting clients but also helped to create the right impression of the company and the business centre.” 

Our client said, “We had specific requirements for the type of staff we needed and Wendy was able to understand these very quickly. RecruitAbility has only ever sent candidates that matched our specifications, which saved us time and money and meant we could concentrate on growing our business.” 

Since 2010 our client has grown enormously and now operates business centres in several locations. Over the years RecruitAbility has placed 34 permanent employees and a very high number of temporary staff across each of the business centres. We have recruited for roles including finance, administration, sales, marketing and personal assistants. Many of our placed candidates have remained in position for several years.

Wendy said, “At the start of our relationship we worked hard to understand their business needs and the type of employee that would work for them. That effort paid off and we are proud to have helped the company find some of its longest-standing employees. We guarantee the same bespoke service to all our clients, working with each to find out their core business recruitment needs so we can send only the most relevant candidates. We value our client relationships above all and have loved working together the last eight years – we hope to continue for many more years!”

Client testimonial - friendly, professional and responsive

"Thank you so much for your commitment to finding a suitable candidate for our Account Manager position. This has been a hard role to fill in our 10 month search with you joining the search 6 months ago. I have really appreciated your dedication and persistence in this search along with your drive to understand the role and the company coupled with your ideas of exploring different avenues to find the right candidate. You’ve been friendly, professional, responsive and importantly, trust-worthy (which is not something that can be said of all recruitment agents). It has been a pleasure working with you; I do hope we will work together again."

Client testimonial - high quality and professional

"Thank you from all of us for all your help with our recruitment. Over the years we have worked closely with RecruitAbility on a variety of placements and have always found your service to be high quality and professional. We know that Wendy and the team understand our business and market well and, whatever the job is, can be relied on to provide us with candidates who match our needs. RecruitAbility have a friendly and honest approach to recruitment that has worked for us many times - we would thoroughly recommend their services to anyone looking for new staff."

Client testimonial - great, hassle free service! 

"We were looking to recruit to replace the current office manager. Adrienne met with us to discuss the position and spent time understanding the business and the role available. She gave us a small choice of candidates that she felt were suitable for our business. What I really like about Recruit Ability is they take the hassle out of the process. They meet with the candidate, interview them, discuss the role available and carry out competence tests. We shortlisted three for interview and it was good to know that they had a good idea about the role and our company prior to meeting with us. Once a suitable match was agreed it was over to us to make the job offer and arrange plans moving forward. A smooth easy process, we would highly recommend."