Operations Administrator
Location: Ware, Hertfordshire
Salary: £35,000-£42,000 per annum, depending on experience
Term: Permanent
Our client is a growing specialist business looking for an experienced Office and Operations Administrator to take ownership of the processes that keep its projects, orders and wider business running smoothly.
This is a varied and responsible position rather than a simple administration role. You will manage customer orders from receipt through to delivery, project completion and invoicing, while also supporting finance, compliance and the company director. The role would suit a capable all-rounder who understands how different parts of a small business fit together and who enjoys following tasks through to a proper conclusion.
The role of Office and Operations Administrator
- Manage customer orders from purchase order through to delivery, completion and invoicing.
- Enter orders into the CRM and identify the components, supplier purchases, subcontractors and transport required.
- Raise and coordinate supplier and subcontractor orders, monitoring acknowledgements, availability and delivery dates.
- Coordinate incoming goods, installations, transport and customer delivery bookings.
- Keep customers informed and resolve delays, missing information, incomplete deliveries and follow-up work.
- Maintain accurate sales and purchase information in Xero and ensure it is consistent with the CRM.
- Liaise with the bookkeeper and help maintain visibility of commitments, expected receipts and cash-flow pressures.
- Maintain ISO systems and routine health and safety records, registers and action logs.
- Manage subcontractor documentation
- Support audits, compliance reviews and corrective actions, escalating complex or high-risk matters when specialist advice is needed.
- Support the director by maintaining action lists, following up outstanding matters and preparing reports, spreadsheets and documents.
- Manage recurring business administration and occasional diary, appointment and general office tasks.
To be successful in the role of Office and Operations Administrator
- Strong experience in a broad operations, project, contracts or senior administration role, ideally within a small or medium-sized business.
- Highly organised, methodical and exceptionally attentive to detail.
- Able to prioritise competing demands, work independently and follow matters through without constant instruction.
- Commercially aware, with an understanding of the financial and operational consequences of decisions.
- Confident communicator
- Friendly, approachable, practical and solutions-focused, with the discretion to handle confidential information.
The salary and package for the Office and Operations Administrator role
- Basic salary of £35,000-£42,000 per annum, depending on experience and capability
22 days annual leave, plus Christmas shut down and bank holidays
- The opportunity to make a visible impact within a growing small business.
Please apply online or call 01279 758855 for more information.
This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
 |  |  |
