Customer Service Agent / Office Administrator
Salary: £25,440 pro rata + Annual Bonus
Location: Near Bishop's Stortford
Hours: Monday to Friday, 8:30am - 5:00pm
Type: Permanent
We're looking for a Customer Service Agent / Office Administrator to join a friendly, supportive office team. This is a great opportunity for someone with admin or customer service experience who is organised, reliable, and confident working in a busy environment.
You'll receive full training, enjoy a positive team culture, and benefit from free parking or excellent transport links. The role involves customer contact, data entry, and processing items, with some manual handling of boxes/items.
What's on offer:
- Supportive team & full training
- Free parking or 5-minute walk from station
- 20 days holiday, pension & annual bonus
Key duties:
- Processing items and updating systems
- Handling customer calls, emails & live chat
- Data entry, spreadsheets & courier bookings
Requirements:
- Admin or customer service experience
- Strong organisation, IT skills & phone manner
- Able to use initiative and manage workload
This vacancy is being advertised by RecruitAbility Ltd. The services advertised are those of an Employment Agency.
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