Job Title: Broker Support Administrator
Location: Bishop’s Stortford, Herts (Office-based)
Salary: £23,000 – £25,000 (depending on experience) + Annual Bonus
Job Type: Permanent, Full-Time
Are you an enthusiastic and personable individual looking to build a long-term career in a professional office environment? Would you like to be part of a supportive team where your development is a priority and your work genuinely matters?
Our client, a well-established and highly respected insurance provider, is offering a fantastic opportunity for a confident, motivated individual to join their friendly team in Bishop’s Stortford.
You’ll receive full training in a specialist area of insurance, gaining skills and knowledge that will set you up for a rewarding and stable career.
Please note: This is not a call centre or motor insurance role — it’s a varied and interesting office-based position with direct contact with brokers and clients.
What you’ll be doing: Once fully trained, your responsibilities will include:
- Quoting for new business
- Preparing and issuing documents, including renewals and policy terms
- Managing incoming queries and providing excellent customer service
- Building strong working relationships with brokers and clients
- Using your judgment to make informed decisions, not just follow systems
- Working across a range of clients, industries, and insurance lines
About you: We’re looking for someone who’s proactive, personable, and eager to learn. You’ll bring:
- A confident and engaging personality — you enjoy speaking with people and building relationships
- Previous office-based experience (e.g. admin, customer service, or similar)
- Excellent verbal and written communication skills
- Good working knowledge of Microsoft 365 and the ability to pick up new systems
- Strong organisational skills, attention to detail, and a methodical approach
- A genuine interest in building a career, not just doing a job
What’s in it for you:
- £23,000 – £25,000 DOE
- Annual bonus scheme
- Monday–Friday, 9am–5pm (office-based only — no hybrid working)
- Free parking
- Full training from experienced managers and directors
- Long-term career development in a stable, growing company
If you’re keen to take your first step into a rewarding and professional career, we’d love to hear from you.
Apply now online, or for more information call Kelly Howard at RecruitAbility Ltd.
RecruitAbility Ltd is acting as an Employment Agency in relation to this vacancy.
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