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Sales Administrator

Reference:
RA12929
Sector:
Admin & Clerical
Salary:
£20,000 Per Annum
Benefits:
Free parking
Town/City:
Bishop's Stortford
Contract Type:
Full time

Job Title:                        Sales Administrator   

Location:                       Stansted

Salary:                            £20,000                       

Term:                              Permanent   

Hours:                             08:00 – 17:30   4 days per week       

                             

RecruitAbility are looking for an experienced Sales Administrator to join their client’s friendly and fast growing team, based in Stansted Mountfitchet. 

 

The Role of Sales Administrator:

  • Processing incoming sales enquiries received by phone, email or fax.
  • Processing technical enquires or passing to the relevant department and ensuring swift follow up to meet customer expectations.
  • Processing incoming web quote requests.
  • Preparing quotations for clients, ensuring that all relevant specifications are included.
  • Assume responsibility for the sales enquiries email inbox.
  • Arranging for new accounts to be set up, liaising with Finance Department regarding customer accounts.
  • Liaising with the Finance department where appropriate regarding customer accounts for existing customers, e.g. credit limit issues etc.
  • Liaising with internal Operations team and/or external suppliers, to ensure that the customer receives the best possible service at all times.
  • Dealing with all customer queries in a timely and professional manner.
  • Filing of correspondence, ensuring that customer records are up to date at all times and that there are accurate relevant audit trails.
  • Basic understanding of the quality systems we have in place


To be considered for the role of Sales Administrator:

  • Excellent verbal and written communication skills, with a confident polite and efficient telephone manner.
  • Working knowledge of Microsoft Office applications.
  • Motivated individual who is flexible and willing to learn continuous best practice
  • Ability to demonstrate initiative and positive attitude.
  • Excellent organisational, time management and attention to detail skills.
  • Comfortable in being able work alone and/or within a team environment, contributing and sharing best practices, resources and ideas in order to continually improve the customer experience.
  • Ability to effectively manage customer relationships, promptly responding to queries; ensuring promises are kept with the ability to confidently manage expectations.
  • Have the ability to work to set standards and procedures.

 

The Package for Sales Administrator:
 

Salary:  £20,000 per annum   

Hours:  08:00 – 17:30  4 days per week          

           

Pension

20 day holiday (excluding bank holidays)


Please apply on line quoting reference RA12929 or call Adrienne for more information on 07879 330113.

This vacancy is being advertised by RecruitAbility Ltd.  The services advertised by RecruitAbility Ltd are those of an Employment Agency.