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Membership Admin Assistant

Admin & Clerical
£22,000 to £25,000 Per Annum
25 days holiday,Contributory Pension, Interest Free Rail Loan, Private Health
Contract Type:


Job Title:                     Membership Administration Assistant

Salary:                         £22,000 - £25,000 pa (depending upon experience)

Location:                     London – Liverpool Street

Term:                         Permanent


RecruitAbility are looking for an experienced Administrator to work in the Membership department of their client based near Liverpool Street Station, London.

The Role of Membership Administration Assistant

This role is essential to providing professional, high-quality services to our client’s members, key service providers and governance teams. 

Key tasks include:

  • Handling and processing membership enquiries
  • Updating the membership CRM system
  • Processing invoices
  • Assisting in promoting, organising and hosting an annual dinner for c. 700 guests
  • Assisting in promoting and attending two residential education courses per year
  • Organising office social events
  • Booking accommodation and travel
  • Managing Boardroom meetings and Arbitration Appeals.
  • Provide first point of contact for incoming calls and emails
  • Updating the company website
  • Providing admin support to the Marketing Manager
  • General office duties such as ordering stationery, updating office diary and providing support to Accounts Manager for IT, Accounting and Facilities Management.


To be Considered for the Role of Membership Administration Assistant

You will need to:-

  • Have strong emotional intelligence
  • Be committed to excellent customer service
  • Communicate with confidence at all levels
  • Adapt quickly and multi-task with a “can-do” attitude
  • Demonstrate excellent attention to detail
  • Excellent process management capabilities
  • Good organisational ability
  • Self-discipline and strong work ethic
  • Working with CRM database
  • Good written and verbal communication skills
  • Interpersonal skills i.e., effective listening, tact, diplomacy, and confidentiality
  • Flexibility to adapt to the requirements of a small team
  • Initiative and independence to work autonomously without close supervision

In addition, we need our team to have the following technical skills:

  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • WordPress (ideal, but not essential)
  • CRM software


The package for the role of Membership Administration Assistant

Basic salary: £22,000 - £25,000 pa depending upon experience

Hours: Monday – Friday 9.00 am – 5.30 pm

25 days holiday

10% Contributory Pension Scheme

Interest Free Rail Ticket Loan

Private Medical Insurance

Life Insurance Cover


If you are interested in this role please apply online, attaching a copy of your CV, quoting reference RA12985 or calling Wendy Barriball on 01279 758855.


This vacancy is being advertised by RecruitAbility Ltd.  The services advertised by RecruitAbility Ltd are those of an Employment Agency.