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Ebay Ecommerce Assistant

Admin & Clerical, Customer Service, Other
£18,000 Per Annum
Contract Type:
Closing Date:

Job Title:                           E-Bay E-Commerce Assistant

Location:                            Stevenage, Herts

Salary:                                To £18,000 per annum depending on experience

Term:                                 Permanent


An E-Commerce Assistant is required by my charity client to assist with the development of their new e-commerce trading department to sell selected donated items in order to raise the maximum income using platforms such as eBay.


The Role of E-Commerce Assistant:


Sales of donated items through a range of online platforms

Achieve weekly, monthly and annual sales targets (average £1000/week)

Work with the Head of Retail to build systems for the storage, listing and dispatch of items to maximise their profitability and ensure safe delivery

Manage the feedback from customers to ensure 100% positivity

Have a clear understanding of the Charity’s policies and vision and how the e-commerce department contributes to these

Respond to and deal with customer communication by email and telephone

Organise stock for listing, sales, packaging and disposal where necessary

Work with the Head of Retail to plan future requirements


To be successful for the role of E-Commerce Assistant


An excellent knowledge of online auctions such as Ebay is essential

Knowledge of online selling trends

An understanding of valuing items such as branded clothing and antiques would be advantageous

Ability to research items through online tools

A highly motivated individual

A “can-do” attitude

Flexible and trustworthy

Excellent professional telephone, oral, written and IT communication skills

Excellent interpersonal and team working skills

Highly organised and efficient in managing workload

The ability to build strong long-lasting relationships

The ability to inspire and motivate others to support the Charity

Previous experience in a similar role would be highly advantageous but at least experience of selling items personally

The package for the role of E-Commerce Assistant:



24 days holiday plus bank holidays


To apply, please call Lucy Fowler at RecruitAbility or follow the onscreen instructions quoting reference RA12333