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E-Commerce Assistant

Other, Sales & Marketing
£17,000 Per Annum
Contract Type:
Closing Date:

Job Title:                            E-Commerce Assistant

Location:                            Stevenage, Herts

Salary:                                 To £17,000 per annum depending on experience

Term:                                   Permanent


An E-Commerce Assistant is required by my charity client to assist with the development of their new e-commerce trading department to sell selected donated items in order to raise the maximum income.


The Role of E-Commerce Assistant:


  • Arranging the sales of donated items through a range of online platforms.
  • Achieve weekly, monthly and annual sales targets
  • Work with the Head of Retail to build systems for the storage, listing and dispatch of items to maximise their profitability and ensure safe delivery
  • Manage the feedback from customers to ensure 100% positivity
  • Have a clear understanding of the Charity’s policies and vision and how the e-commerce department contributes to these
  • Respond to and deal with customer communication by email and telephone
  • Organise stock for listing, sales, packaging and disposal where necessary
  • Work with the Head of Retail to plan future requirements

To be successful for the role of E-Commerce Assistant

  • An excellent knowledge of online auctions such as Ebay and Amazon is essential
  • Knowledge of online selling trends
  • Ability to research items through online tools
  • A highly motivated individual
  • A “can-do” attitude
  • Flexible and trustworthy
  • Excellent professional telephone, oral, written and IT communication skills
  • Excellent interpersonal and team working skills
  • Highly organised and efficient in managing workload
  • The ability to build strong long-lasting relationships
  • The ability to inspire and motivate others to support the Charity
  • Previous experience in a similar role would be highly advantageous
  • An understanding of valuing items such as branded clothing and antiques would be advantageous

The package for the role of E-Commerce Assistant:



To apply, please call Lucy Fowler at RecruitAbility or follow the onscreen instructions quoting reference RA12099