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Customer Services Administrator

Reference:
RA12954
Sector:
Customer Service
Salary:
£21,000 to £23,000 Per Annum
Benefits:
Free parking
Town/City:
Braintree
Contract Type:
Full time

Job Title:          Customer Service Administrator

Location:          Nr Braintree

Salary:              £21,000 - £23,000 (depending on experience)

Term:                Permanent

Hours:               Full Time.  8:30am – 5pm Monday - Friday

 

My client is a very well established and successful firm within a niche market.  They are currently looking for a Customer Service Administrator to work as part of dynamic, busy team. They offer excellent training and the opportunity to develop within their growing company.

 

The role of Customer Service Administrator:

· Answering queries and processing orders over the phone

· Keeping details of calls on the database

· Actioning amendments on the database

· Processing requests received by post, phone, email and third party websites

· Handling customer queries

· Handling customer payment details securely 

 

To be considered for the role of Customer Service Administrator:

· A good working knowledge of Microsoft Word, Excel and Outlook

· Good spelling, grammar and command of English language

· Excellent computer skills

· Good mathematical skills

· Confident and friendly telephone manner with the ability to handle complaints when required

· A proactive nature 

· Enjoy working in a fast-paced and sometimes pressurised environment

· Excellent attention to detail

· Good team player

· You must have your own transport due to the location of the office.

 

 

The Package for the role of Customer Service Administrator:

The basic salary: £21,000 - £23,000 (depending on experience)

Holiday: Four weeks annual leave, plus bank holidays and a day off on your birthday

Hours: Full Time.  8:30am – 5pm Monday - Friday

 

Please apply on line quoting reference RA12954 or call Adrienne for more information on 07879 330113

This vacancy is being advertised by RecruitAbility Ltd.  The services advertised by RecruitAbility Ltd are those of an Employment Agency.