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Customer Service / Order Processor

Reference:
RA12818
Sector:
Admin & Clerical
Salary:
£25,000 Per Annum
Benefits:
Free Parking
Town/City:
Bishop's Stortford
Contract Type:
Full time

Job Title:          Customer Service / Order Processor

Location:          Elsenham       

Salary:             £25,000

Term:               Full Time and Permanent

 

RecruitAbility are looking for a customer service/order processor to join their very well established, fast paced client based just outside Bishop’s Stortford. If you are confident and have an excellent telephone manner, this could be the role for you.

 

The role of Customer Service / Order Processor:

  • Answering incoming phone lines
  • Processing customers phone, email and web orders and customer returns
  • Understanding customer requirements
  • Understanding of our products and services
  • Supporting your colleagues
  • Liaising with other departments, buying, production, goods out and technical 
  • Make outgoing calls to customers

 

To be considered for the role of Customer Service / Order Processor:

  • You must be able to drive and have your own transport due to the location of the office
  • Experience working in a business-to-business environment
  • Desired Experience using a CRM system, Microsoft Dynamics preferred 
  • Experience of using SAGE 200 or a similar package preferred 
  • Experience with inputting sales orders onto PC system
  • Able to prioritise own workload and work within a team.
  • Previous experience in a similar role is essential

 

The Package for the role of Customer Service / Order Processor:

The basic salary: £25,000

Holiday: 20 days plus Bank Holidays

Hours: 8:30am – 5:30pm Monday – Thursday

           8:30am – 5pm Friday

Please apply on line quoting reference RA12818 or call Adrienne for more information on 07879 330113

This vacancy is being advertised by RecruitAbility Ltd.  The services advertised by RecruitAbility Ltd are those of an Employment Agency.