Register   |   Login

Customer Service Advisor

Reference:
12692
Sector:
Customer Service
Salary:
£19,000 to £24,000 Per Annum
Town/City:
Stansted
Contract Type:
Permanent

Job Title:                                            Customer Service Advisor
 
Location:                                           Stansted
 
Salary:                                                 £19,000-£24,000
 
Term:                                                   Permanent, Full time

 
My client located in Stansted is seeking a Customer Service Advisor to join their vibrant and friendly team.

 

The role of the Customer Service Advisor

  • Providing exceptional customer service  
  • Taking inbound calls
  • Handling new enquiries
  • Dealing with customer quotes
  • Sending out information to customers
  • Making alterations and amendments
  • Maximise inbound sales opportunities
  • Cross selling and upselling
  • Dealing with any customer complaints
  • Build long lasting relationships with customers

 

Skills and Experience required for the Customer Service Advisor

  • Excellent computer skills
  • Accuracy and attention to detail
  • Excellent grammar skills
  • Happy to work in a small team
  • Ability to retain information
  • Confident answering the phone with a good telephone manner
  • Good communication skills
  • Hardworking and reliable
  • A can-do attitude
  • 5 GCSE’s at Grade C or above including English Language and Maths

                   
The Package for the role for the Customer Service Advisor
 

Salary: £19,000-£24,000 per annum dependant of experience
 
Free Parking

Hours:  Monday to Friday 9.00am to 5.00pm 1 hour for lunch

Term:  Permanent
 
To apply, please follow the onscreen instructions quoting reference RA1692 or for more information call Angela at RecruitAbility 01279 758 855
 
**Please ensure that your email address is on your CV**