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Customer Service Advisor

Customer Service
£20,000 to £25,000 Per Annum
25 days holiday + bank holidays
Contract Type:

Job Title: Customer Service Advisor

Location: Outskirts of Buntingford

Salary: £20,000 to £25,000 dependent upon experience

Term: Permanent

Our client is looking for a Customer Service Advisor to join their very busy, vibrant and friendly team working for a very well established and successful business set in beautiful and recently refurbed offices with ample parking. Our client offers excellent long term career prospects with certified training.

The role of Customer Service Advisor:

  • Taking incoming calls and helping customers with their queries
  • Replying to emails
  • Amending documents
  • Inputting information onto the system and managing the workflow
  • Answering the phones and dealing with enquiries
  • Chasing for information
  • Keeping customers updated and going the extra mile

To be considered for the role of Customer Service Advisor:

  • Previous office based customer service experience is essential
  • Excellent communication skills - both written and verbal
  • Excellent eye for detail
  • Well organised
  • Able to work with compliance
  • A banking/finance/accountancy or insurance background would be highly desirable
  • Confident and outgoing personality
  • Excellent computer skills - ie MS office
  • Able to create well written emails
  • Excellent team player
  • Hardworking with good work ethics
  • Friendly personality
  • Own transport is essential due to the rural location

The package for the role of Customer Service Advisor:

  • Salary: £20,000 to £25,000 dependent upon experience
  • Monday to Friday 9am to 5pm
  • 25 days holiday + Bank Holidays

Please apply online quoting reference 13132

This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.