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Customer Service Administrator

Reference:
RA12564
Sector:
Customer Service
Salary:
£18,700 to £19,500 Per Annum
Benefits:
Free Parking
Town/City:
Braintree
Contract Type:
Full time

Job Title:         Customer Service Administrator

Location:        Braintree

Salary:             £18,700 - £19,500 depending on experience

Term:              Full Time. Permanent.

 

My client is a very well established and successful firm within a niche market.  They are currently looking for a Customer Service Administrator to work as part of dynamic, busy team. They offer excellent training and the opportunity to develop within their growing company.

 

The role of Customer Service Administrator:

  • · Answering queries and processing orders over the phone
  • · Keeping details of calls on the database
  • · Actioning amendments on the database
  • · Processing requests received by post, phone, email and third party websites
  • · Handling customer queries
  • · Handling customer payment details securely 

 

To be considered for the role of Customer Service Administrator:

  • · A good working knowledge of Microsoft Word, Excel and Outlook
  • · Good spelling, grammar and command of English language
  • · Aptitude to learn new databases and software packages
  • · Good mathematical skills
  • · Confident and friendly telephone manner with the aptitude to handle complaints when required
  • · A proactive nature 
  • · Enjoy working in a fast-paced and sometimes pressurised environment
  • · Excellent attention to detail
  • · Good team player
  • · A willingness to be flexible and carry out extra duties outside normal role
  • · Have your own transport due to location

 

 

The Package for the role of Customer Service Administrator:

The basic salary: £18,700 - £19,500 (depending on experience)

Holiday: Four weeks annual leave, plus bank holidays and a day off on your birthday

Hours: Full time (40 hours per week)

Please apply on line quoting reference RA12564 or call Adrienne for more information on 01279 758855

This vacancy is being advertised by RecruitAbility Ltd.  The services advertised by RecruitAbility Ltd are those of an Employment Agency.