Job Title: Business Centre Manager
Salary: £30,000 pa (depending upon experience)
Location: Bishop’s Stortford
My client is currently looking for an experienced Business Centre Manager or Office Manager for their extremely busy Centre in Bishop’s Stortford. The role of Centre Manager is very busy and varied and this is a great opportunity to work with a successful company who continue to grow.
The role of Business Centre Manager
The purpose of the role is to manage the Centre extremely efficiently and be responsible for line managing Reception and Client Service Co-Ordinator staff.
Duties and Responsibilities
To effectively manage budget and the successful achievement of budgeted net profit through vigilant attention to income and expenditure.
Sales and Marketing
To generate and supply monthly sales activity reports to Group Manager in agreed format.To carry out viewings for potential new clients, having ensured that the centre is correctly maintained and presented in line with company standards.To prepare and send out proposals and Licence Agreements.To gather business intelligence on existing clients and to approach potential clients to introduce and sell services and office spaceTo negotiate uplift in yields with clients at agreement renewal times.To promote the company, including attending local business networking meetings and requesting promotional material from Group Manager when required to achieve occupancy level targets.
Client satisfaction and Customer Service
To set up any new clients in Centre Charge, issue initial invoices, and set up office space in line with company standards including all necessary furniture, telephone and broadband lines. Arrange welcome info/goody bags/inductions etc.
Operations and Administration
To regularly review and renew maintenance contracts (with input from Group Asset Manager where relevant), ensuring best value for money and reliability of contractor.To be prepared to manage small maintenance tasks in houseTo have a good understanding of all operational aspects of the IT and Telecoms system
To assist Group Manager/HR Manager with recruitment, induction, training and appraisal of new Centre employees where required. To motivate them and encourage their development in line with company standards to meet present and future requirements.To oversee the Health and Safety requirements for the centre
To be considered for the role of Business Centre Manager
Ideally 2/3 years’ experience in a similar roleWell organisedFriendly and approachableExcellent customer service experienceConfidentExcellent computer skillsStrong leadership skillsFlexible and adaptableGood selling skillsAbility to work on your own initiativeWork under pressureSelf-motivatedNumericalExcellent attention to detail
The package for role of Business Centre Manager
Basic salary £30,000 pa depending upon experience
Health care scheme
25 days holiday + bank holidays
Extra day’s off at Christmas
Excellent training courses
Staff events throughout the year
If you are interested in this role please apply on line quoting reference RA12031 or call Wendy Barriball for more information.
** Please ensure your email address is within the body of your CV **
This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.