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Arbitration Admin Assistant

Admin & Clerical
£22,000 to £25,000 Per Annum
25 days holiday,Contributory Pension, Interest Free Rail Loan, Private Health
Contract Type:

Job Title:                              Arbitration Administration Assistant

Salary:                                   £22,000 - £25,000 pa (depending upon experience)

Location:                              London – Liverpool Street

Term:                                    Permanent


RecruitAbility are looking for an Arbitration Administration Assistant to work with their global client in the Arbitration and Appeals department of their hugely successful and niche client based near Liverpool Street, London.

The Arbitration Administration Assistant is frequently the first point of contact within the company when a dispute is lodged, so this is a key role.

The role of Arbitration Administration Assistant

This role is essential to providing high-quality services to all the parties involved in resolving disputes in a professional and impartial manner.  Some of the tasks required will include recording new claims onto the company system, making appointments, requesting deposits for appeals, record and communicate progress of cases, format written documents, calculate fees, set up new case files and process new applications, upload information onto the company website, update the Appeal panel regularly and provide admin cover for colleagues as required.

To be considered for the role of Arbitration Administration Assistant

  • Strong emotional intelligence as this person will be first point of contact
  • Committed to excellent customer service
  • Strong process management capabilities
  • Excellent attention to detail
  • Excellent computer skills including MS Word, Outlook, Excel & WordPress (ideally)
  • Compliant and diligent
  • onfident in communicating at all levels
  • Multi-taskerQuick thinker & problem solver
  • Well organised
  • Experience of CRM software systems
  • Flexible with “can do” attitude
  • Team player
  • Experience within a legal deparment would be an advantage


The package for the role of Arbitration Administration Assistant


Basic salary: £22,000 - £25,000 pa depending upon experience

25 days holiday

10% Contributory Pension Scheme

Interest Free Rail Ticket Loan

Private Medical Insurance

Life Insurance Cover


If you are interested in this role please apply online, attaching a copy of your CV, quoting reference RA12988 or calling Wendy Barriball on 01279 758855.


This vacancy is being advertised by RecruitAbility Ltd.  The services advertised by RecruitAbility Ltd are those of an Employment Agency.