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Admin & Clerical, Customer Service
£23,000 to £25,000 Per Annum
Pension + free lunch + onsite parking
Contract Type:

Job Title: Service Co-ordinator Administrator

Salary: £23,000 - £25,000 pa

Location: Nr Stansted

Term: Permanent - Full time

RecruitAbility has a great opportunity for a customer focussed individual to join their client's highly successful business based on the outskirts of Stansted, working as a Service Co-ordinator Administrator in their busy Service department.

The role of Service Co-ordinator Administrator

As part of the Service Team, the Service Co-ordinator Administrator will be responsible for providing administrative support for the service operations department.

The role will also require the right candidate to be responsible for the following tasks:

  • Answer and deal with incoming customer service queries and record these on the Company's database
  • Liaise with technicians and be the point of contact in the office their day to day enquiries.
  • Schedule the technicians work on a fortnightly basis
  • Contact clients in advance of a service visit daily
  • Enter new clients on to the Company's database each week
  • Export and send orders to the suppliers twice weekly
  • Assist in any other admin work relating to the Service Operations department as required

To be considered for the role of Service Co-ordinator Administrator

You will need to be:

  • Well organised
  • Efficient
  • Have a pro-active attitude with plenty of initiative
  • Excellent computer skills including Outlook, Word, Excel and PowerPoint
  • Able to stay calm and focussed under pressure
  • Good time management
  • Excellent customer relation skills
  • Have you own transport due to the location of the company

The package for the role of Service Co-ordinator Administrator

  • Basic salary - Up to £25,000 pa depending upon experience
  • Hours: Monday - Friday 8.30 am - 5.00 pm (office based)
  • Pension
  • 20 days holiday
  • Free parking
  • Free lunch

If you are interested in this role, please apply online quoting reference 13142.

This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of any Employment Agency.